This is the second of two posts spotlighting our Top Contributors. Read part one here. - Ed.
If you�ve ever asked a question about a Google product in the Google Product Help Forums or on Twitter, chances are you�ve encountered a Top Contributor�passionate Google product experts who enjoy sharing their knowledge with their fellow users. We introduced you to two of the super users in this program yesterday, and now we�re shining a spotlight on a few more. If you�re interested in becoming a Top Contributor, start participating in a Google Product Forum or on social media, and let us know you�re interested.
Leonika Sari says: I�m a developer and founder of the startup Reblood, which aims to awareness and promote blood donation in Indonesia. But in my downtime, I help people regain access to their Gmail accounts. Imagine not being able to access your Gmail or finding out your account was hijacked�it�s quite scary! I like helping people get back into their accounts so they can continue living their life.
Answering posts in the Google Product Help Forums has also taught me a lot about how to run my startup. It�s shown me the importance of listening and replying to users. Google treats every piece of user feedback as a useful resource to improve the product�which inspires me to pay more attention to feedback about my own product and quickly turn that into product improvements. I also see parallels between the community of volunteers in the Top Contributor program and my own company Reblood�s community of donors. It makes me happy that I can help people, even those I�ve never met.
Jos� says: ?I work in the Systems and Education Innovation Department for Colegio Alameda de Osuna in Madrid. My son, Jorge, is studying psychology at Universidad Aut�noma de Madrid. We�re both passionate about helping and are members of the Top Contributor Program. I�m a TC and Jorge is a Rising Star, the entry level into the Top Contributor program.
I was the first one to discover Google Product Help Forums. Helping people in the forums is very similar to teaching. It allows me to do something I like�teach�while enabling me to reach a much larger number of people than I would in the classroom. Plus, I get to learn more about tools I use in my job on a daily basis.
Jorge says: My dad told me about the forums last summer when I was off from school. I thought I�d give it a try and now I�m hooked. I like it because helping others makes me feel good. When I was first starting, my dad would help me by suggesting solutions or showing me other ways of answering a question. Now that I�m back in school and busy with classes, the Top Contributor program helps us stay in touch. In fact, I think it improves our relationship.
The Top Contributor program has brought us many great connections. The forums bring you closer to people, whether it�s through the questions you answer or the motivation to help that all the TCs share. And those bonds are something I wouldn�t change for anything.
0 comments:
Post a Comment